Learn the Science of Repeat Business – Join the 8th Customer Lovefest happening on November 14-15, 2019 at Tower Club Makati. Call +632 8535-1150 / +632 8470-3598 or visit customerlovefest.com/join to book your seat now! #CustomerLovefest

The Customer Lovefest conference has helped nurture the customer experience industry in the Philippines, taking pride in knowledge-sharing that led to the current loyalty programs of today.

This year, the two-day Customer Lovefest will be holding its 8th edition with the theme “CX Rising,” helping people Learn the Science of Repeat Business. Key resource speakers from top brands are gathered at Tower Club Makati on November 14-15, 2019.

The Customer Loyalty track on Thursday, November 14 will feature 7-Eleven Philippines’ Marketing Manager Ms. Deena Santos (The Path to Effective Loyalty and Rewards Program), ZAP Group’s CEO Mr. Dustin Cheng (Retail Analytics that Impact Customer Loyalty), Pushkart.ph Co-Founder Mr. Patrick Zulueta (Generating Users by Providing Easy Access and Attractive Rewards Programs), ALPS Black President Mr. Ivan Klaric (The Future of Loyalty Programs) and Dentsu Aegis Network Philippines’ Head of Digital Mr. Jim Guzman (How to Build Brand Loyalty in the Digital Age).

The Customer Experience track to be held on Friday, November 15 will host PayMaya Philippines’ Director of Growth and Brand Marketing Mr. Raymund Villanueva (The Impact of Cashless Payment in Customer Experience), OxytocinGroup’s Consultant for Digital Innovation Mr. Weslee Trout (Operation Excellence and Customer Satisfaction through Innovation), Max’sGroup Marketing Director & Head of Corporate Communications Mr. Mark de Joya (Best-in-Class, Customer-First Culture as Growth Engine in the QSR Industry), St. Luke’s Medical Center Assistant Vice President and Head for Patient Experience Ms. Joyce Nazario (Transforming Customer Experience into Patient Experience) and Kantar Media Philippines Managing Director Mr. Jay Bautista (Winning in the Moments that Matter). More speakers are expected to be announced soon.

The 8th Customer Lovefest will be held at Tower Club Makati from Thursday to Friday, November 14-15, 2019. Join this two-day event and Learn the Science of Repeat Business by calling +632 8 633 0153 / 8 633 0088, SMS +63 920 924 2532 / +63 920 981 4376, email info@exlinkevents.com or register online at www.customerlovefest.com/join.

This event is co-presented by Entrego, with Gold Sponsor Illuminate Technologies and sponsors Tower Club, Avolution and Brother Philippines. This event is also presented with media partners PhilBizNews, Libre, BusinessWorld and Asian Journal.

Balikbayan Media Center
Balikbayan Media Center

Balikbayan Magazine's Media Center serves an audience in 60 countries and 101 cities throughout the World to ignite, drive, and fuel the economic development, progression, and modernisation of the Philippines. Our Media Center curates only the most critical, vital, useful, entertaining, and sometimes amusing information released from both the public and private sector. Our editorial team strongly believes that a well-rounded and well-informed society is a thriving society.

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Spotlighting the growth, development, and progression of the Philippines since 2009. Balikbayan Magazine is a publication of the Asian Journal Media Group.