Philippine Embassy in Tokyo now open under “New Normal”

The Philippine Embassy in Tokyo’s personnel, clients, and visitors undergo temperature and other health checks before entering the premises. (Tokyo PE photo)

While putting in place measures to ensure the public’s health and safety, the Philippine Embassy in Tokyo re-opened its doors to the public on June 1, 2020, offering passport and other consular services.

“We made improvements and changes to our operations to balance protecting the Filipino community’s health with ensuring that we provide public service as efficiently as possible,” noted Deputy Chief of Mission Robespierre Bolivar, who led the Embassy Team in preparing and implementing its COVID-19 Risk Reduction and Management Plan.

Social distancing measures are being implemented in the public area of the Consular Section. (Tokyo PE photo)

Under the Embassy’s “new normal” operations, all consular services are by appointment only to ensure proper social distancing in the consular waiting area. All Embassy personnel, clients, and visitors also undergo health checks before entering the building.

Deputy Chief of Mission Robespierre L. Bolivar and Administrative Officer/Vice Consul Anwar M. Ito ensure proper implementation of social distancing measures in the Philippine Embassy in Tokyo’s public areas. (Tokyo PE photo)

While inside the Embassy premises, all persons are required to wear face masks and observe coughing etiquette and social distancing. In order to prevent crowding, applicants, except those who require assistance, are requested to come to the Embassy without any accompanying person.

Glass partitions were installed in the Philippine Embassy in Tokyo’s public areas to protect both Embassy personnel and clients. (Tokyo PE photo)

The Embassy also adopted tele-working and flexi-time arrangements and has been conducting meetings using online platforms, including videoconferencing.

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