Overseas Filipino workers who recently returned to the Philippines due to losing their jobs abroad due to the ongoing COVID-19 global pandemic may have job opportunities in the business process outsourcing (BPO) industry—especially people with work experience in the fields of information technology and healthcare said the labor department.

These opportunities comes at a time when the Department of Labor and Employment and the Information Technology and Business Process Association of the Philippines (IBPAP) are collaborating to help with the reintegration of OFWs back in the country along with filling the demand for additional workers required in the bustling BPO industry.

Earlier this month, Secretary Silvestre Bello III said that the labor department is noticing the resurgence of the BPO industry as a result of the global economic recession that has forced the international business community to outsource more jobs to the Philippines.

In a virtual meeting held on Thursday, June 25, Assistant Secretary Dominique Tutay welcomed IBPAP’s initiative and assured the labor department’s support to facilitate the matching between employers and jobseekers.

The labor department will provide the database of OFW returnees who are interested or who are qualified for the job vacancies.

Meanwhile, career marketing activities, initial screening, and job matching will be conducted by IBPAP from August to November this year.

Further, Tutay said that the department is also looking towards virtual job caravans for seamless matching between jobseekers and employers.

National Reintegration Center for OFWs (NRCO) OIC-Director Roel Martin said that the partnership will further help the DOLE attached agency in linking OFW returnees, and even their families, for possible employment.

He said among the agency’s partners in OFW reintegration are SITEL; the Department of Public Works and Highways and DMCI for Build Build Build projects; Mega Sardines; and Motolite. He also said OFW returnees are referred to the Technical Education and Skills Development Authority (TESDA) for retooling and upgrading their job skills.

IBPAP Executive Director for Talent Development Frankie Antolin said that despite the pandemic there are still numerous IT-BPM job vacancies because it encompasses the fields of contact center; animation and game development; global shared services; financial, IT, and HR shared services; software and IT outsourcing; and health information management system. Antolin further added that OFW returnees have the skill sets that are important for performing jobs in the BPO industry.


Stay updated with news and information from the Department of Labor and Employment by visiting their website at dole.gov.ph.

Balikbayan Media Center
Balikbayan Media Center

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