Agoda’s Hygiene Survey: Daily Room Disinfections is key component to get travelers moving again

Agoda’s HygienePlus feature launches just in time for yearend celebrations and as the Philippines gets the ‘Safe Travels’ stamp from World Travel and Tourism Council.

Travelers are looking forward to packing their bags and heading out on trips again, but not before checking the accommodations’ hygiene and safety measures. According to a global research by digital travel platform Agoda, “Daily Room Disinfection” followed by “Daily Disinfection (of general areas) are the most important hygiene measures travelers expect to be implemented by hotels and other accommodation providers. Other measures in the top five include “Providing Hygiene Standard Listings”, “Providing Personal Hygiene Kit (masks, gloves, etc),” and “Hygiene Certification from the Government”.

As travel slowly resumes around the country, Agoda launches HygienePlus, a new verification feature that shows travelers the health and hygiene measures taken by accommodation providers on its travel platform. HygienePlus gives Filipino travelers the added assurance of identifying hotels that meet a checklist of standardized measures—what travelers are looking for in the new normal. Additionally, Agoda’s GoLocal campaign which launched globally in July offers great deals for Filipinos to discover their own backyard as they start to travel again.

Agoda’s survey found that “Hygiene Standard Listings” is a priority for Asian travelers, and is the most important hygiene measure for travelers aged 18 to 24 years old globally.

“People are raring to travel again but need the reassurance that hygiene measures at their destination are rigorous. Hoteliers and accommodation providers need to regain the confidence of travelers and have been working hard to implement safety measures to do so. HygienePlus quickly and easily identify hotels that are ensuring a safe and hygienic environment. Of course, on Agoda, guests can also check peer reviews on cleanliness of facilities to further confirm their decisions,” says Omri Morgenstern, Chief Operating Officer.

Agoda’s HygienePlus feature is composed of an extensive checklist based off international healthcare standards that hotels work towards. These include staff training in safety protocols, contactless check-in/out, temperature checks for staff and guests, staff wearing face covers, protective screens in common areas, daily disinfection at property and room level, provision of face masks, sterilizing equipment and hand sanitizer for guests, safe dining setup, and signs to ensure physical distancing.


About the Agoda Hygiene Survey
The survey was commissioned by Agoda and conducted by Kantar Profiles Network in June 2020. More than 2,300 people across eight markets were surveyed. These are: Australia, Thailand, Taiwan, Indonesia, South Korea, Saudi Arabia, Vietnam, and USA.


About Agoda
From its beginnings as an e-commerce start-up based in Singapore in 2005, digital travel platform Agoda has grown to offer a global network of over 2.4 million properties in more than 200 countries and territories worldwide, offering travelers easy access to a wide choice of luxury and budget hotels, apartments, homes, and villas, to suit all budgets and travel occasions. In 2019, Agoda added a flight product and packages to help make travel even easier.

Headquartered in Singapore, Agoda is part of Booking Holdings (Nasdaq: BKNG) and employs more than 4,000 staff in 30 countries. Agoda.com and the Agoda mobile app are available in 39 languages.

For more information, please contact [email protected].

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